This Privacy Policy explains how The Little Maintenance Company (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our website or contact us regarding our services. This policy is intended to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
The Little Maintenance Company Ltd is a property maintenance and handyman services company based in West Sussex, United Kingdom.
Contact Information:
Email: info@thelittlemaintenancecompany.co.uk
Phone: 07497 516963
Website: thelittlemaintenancecompany.co.uk
What Information We Collect
We may collect and process the following personal information:
- Your name
- Email address
- Telephone number
- Property address
- Details relating to your enquiry or requested services
- IP address and browser/device information
- Website usage information through cookies and analytics tools
How We Collect Your Information
We collect information when you:
- Fill out a contact or quote request form
- Call or email us
- Use our website
- Interact with our social media pages
- Request information about our services
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotations and services
- Arrange appointments and bookings
- Communicate about ongoing work
- Improve our website and customer experience
- Comply with legal obligations
- Prevent fraud or misuse of our services
We only process your personal data where we have a lawful basis to do so under UK GDPR.
Cookies
Our website may use cookies and similar technologies to improve functionality and analyse website traffic. Cookies may collect technical information, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
You can control or disable cookies through your browser settings.
Data Sharing
We do not sell or rent your personal information to third parties.
We may share information with trusted third-party providers where necessary to operate our business, including:
- Website hosting providers
- IT support services
- Accounting or legal advisers
- Analytics providers
Any third parties processing your data are required to keep it secure and confidential.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
How Long We Keep Your Data
We only retain personal information for as long as necessary to:
- Provide our services
- Meet legal or accounting obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it will be securely deleted.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Object to processing
- Restrict processing
- Request transfer of your data
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the details above.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Information Commissioner’s Office (ICO)
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
The Little Maintenance Company Ltd
Email: info@thelittlemaintenancecompany.co.uk
Phone: 07497 516963
Website: thelittlemaintenancecompany.co.uk